CANCELLATION AND REFUND POLICY

Accommodation

For accommodation cancellation policies, please refer to the individual hotel policies.  Any amendments to original hotel bookings must be forwarded via email to the Conference Office. Verbal changes or cancellations cannot be accepted nor will the hotels accept any changes direct.  Changes can be made up to 30 days prior to arrival, following this date no refunds will be given unless granted by the hotel.

Registration Fees

All cancellations must be made in writing to the Conference Office and the refund will be issued after the Conference. Refunds will not be granted on the failure of visa application. The Conference office will acknowledge receipt of your cancellation by email.

Refund for cancellation of registration will be made and subject to the following deadline and administrative charge:

On or before 13 December 2022 - Prior to 90 days - Full refund less an AUD150 cancellation fee 

On or before 12 January 2023 - 61 - 90 days - Refunds will be issued, less a cancellation fee of 30% of the registration rate

On or before 11 February 2023 - 31 - 60 days - Refunds will be issued, less a cancellation fee of 50% of the registration rate

After 11 February 2023 - 30 days - No refunds applicable

The refund will be returned via the same payment method as the original receipt of funds.

No refund will be made after 13 February 2023, however, an alternative delegate name may be provided in writing and the booking and funds will be allocated accordingly.


Please note no refund or discount will be made if an inclusive function or event within the registration fee is not taken up or is subsequently cancelled.

Where there are extenuating circumstances a refund outside of these terms may be considered by and at the discretion of the Organising Committee.

Insurance

Participants are strongly advised to secure appropriate travel and health insurance. Delegate registration fees do not provide any such insurance coverage. The Organising Committee and the Conference Secretariat accept no responsibility for any loss in this regard.  This particularly applies if your flight is cancelled and you are no longer able to attend - no refund of your registration will be processed.

Tax

All Registration Fees and Additional Ticket rates are quoted in Australian Dollars and are inclusive of Goods and Services Tax (GST).